Surf Side Hotel wins TripAdvisor’s 5 Years of Excellence Award

We are excited to announce that Surf Side Hotel wins Tripadvisor’s 5 Years of Excellence Award. Or as we like to call it, The Cleanliness and Friendliness Award! We’ve held our staff to high cleanliness and customer service standards over the years, but during this time of heightened awareness, we’ve raised the bar even higher! From disinfecting and sanitizing to safety for staff and guests, you’ll notice many updates during your next stay.

And we’d like to thank our valuable guests. Our 5 Years of Excellence award is as much yours as it is ours. Thank you for your patronage, support, and honest feedback all along the way.

Our Guests say it Best

“We stayed here in the off-season for a quick weekend getaway. The room was very clean with crisp white bedding, spotless glass table and chairs, and quaint but modern decor. Some beach hotels are outdated and musty but this hotel is not… Staff was always friendly, helpful, and welcoming! … Lastly, and my personal favorite touch, they offer complimentary wine and snacks from 4-5pm in the lobby! … We were quite impressed and would definitely stay here again!”
– Lauren, Mar 2020, Tripadvisor review

“My husband and I have been staying at Surf Side Hotel for many years and thoroughly enjoy each stay. The staff is gracious and friendly. The breakfast is outstanding and the facilities are always clean and comfortable…”
– Janie, Feb 2020, Tripadvisor review

Tripadvisor’s Excellence Award Criteria

To qualify for a Certificate of Excellence, a hotel must:

• Maintain an overall Tripadvisor rating of at least four out of five
• Have a minimum number of reviews
• Have been listed on Tripadvisor for at least twelve months. A business must be listed for the full 12-month qualifying period between April 1 to March 31 to be considered. Recipients are announced only once a year in late May.

To determine Certificate of Excellence recipients, Tripadvisor uses a variety of user-generated content. They use a proprietary algorithm that primarily takes into account the quality, quantity, and recency of user reviews, as well as the business’ tenure on the site.

A certificate of Excellence cannot be purchased. It is an achievement automatically given to qualifying businesses on Tripadvisor.

See further Tripadvisor excellence award FAQs here.